Practice management
Mrs Fathima Nihaan Nasser , practice manager
Responsible for the day to day running of the practice and deals with any suggestions or complaints.
Reception and Admin staff
Miss Teresa Fernandes – senior receptionist
Miss Eden Emmanuel – reception & administrator
Mrs Laura Pletosu – reception & administrator
Mrs Priti Shah – receptionist & administrator
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
